Support: Document, Train and Manage

Brilliant new systems will fail fast if your staff are not comfortable using them. Prevent system adoption failures and angst by building-in learning from day one. We will be there.

Read on below for examples of what we can do for your business.

Document all your business processes into training manuals or online portals.
Train your staff prior to launching a new system.
Offer a helpline via phone, email or online chat to assist your staff in learning about their systems and getting their jobs done.
Manage your system on a daily basis, ensuring that all the details are taken care of when changes are made or issues arise.
Optimise and continuously monitor your systems to reduce overall cost, and increase staff and customer satisfaction.